FAQ

Our Customer service department is avialable Monday-Friday 8:30AM-5PM Pacific Standard Time. Call us at 888-889-6872 for questions or concerns!

You can request a moving quote by filling out our online quote request form on our website, or by contacting our customer service team via phone at 888-889-6872 or email us at support@brooklynmovinginc.com . We will need some basic information about your move, such as the origin and destination, the inventory of your move, and any additional services you may require, to provide you with an accurate quote.

We offer a wide range of moving services, including local and long-distance moves, residential and commercial moves, packing and unpacking services, loading and unloading services, specialty item moves (such as pianos or antiques), and storage solutions. We can customize our services to meet your specific needs and budget.

The cost of a move depends on various factors, such as the distance of the move, the size of your belongings, the number of services you require, and the time of year. We provide personalized quotes based on your specific moving needs and will provide you with a transparent and detailed breakdown of the estimated costs.

Yes, we offer professional packing and unpacking services to help you safely prepare your belongings for the move. Our experienced packers will use high-quality packing materials and techniques to ensure that your items are protected during transit.

The duration of a move depends on various factors, such as the distance of the move, the size of your move, the number of services you require, and other logistical considerations. Our team will provide you with an estimated timeframe for your move based on these factors, and we will do our best to adhere to the schedule. Our typical interstate moves standard delivery is 1-21 business days.

Yes, we specialize in long-distance moves. Whether you are moving to neighboring state or cross country, our team has the expertise and experience to handle your move efficiently and professionally.

Our cancellation policy allows you to cancel or reschedule your move at least 3 days before scheduled pick up date. We recommend reviewing our cancellation policy in the terms and conditions provided with your booking confirmation or contacting our customer service team for more information.

We take special care of fragile or valuable items during the move. Our team is trained in proper packing and handling techniques for delicate items, and we use packing materials such as bubble wrap, packing paper, and padded blankets to protect them during transit. We also offer additional coverage for added peace of mind.

We provide free Basic Valuation Protection up to $10,000 based on 60cents per pound per article for your move , as required by law. However, we recommend considering additional coverage options for more comprehensive protection. Our team can provide you with more information on our coverage options and help you choose the right plan for your needs.

If you have a long-distance move with us, we provide tracking options to keep you updated on the status of your shipment. You can contact our customer service team at 888-889-6872 for tracking information.